Privacy Policy

Company Privacy Policies
 
We at WeGotGuru.com is committed to protecting your privacy. This privacy statement explains data collection and use practices of the WeGotGuru.com web site. By accepting the WeGotGuru.com Terms of Service you explicitly consent to the collection, processing, transfer and use and disclosure of any information, including personal information, which you provide to us as outlined in this Privacy Statement, and agree to the terms of our Privacy Statement. If you do not agree, please do not access our Site. This Privacy Policy describes the information we collect from you and what happens to it. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the WeGotGuru.com User Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users. 
 
Information We Collect 
We collect personal information about you to provide you with a smooth, safe, and efficient experience. Generally, you can browse the Site without leaving us your personal information. If you choose to use our services, we collect and store information that specifically identifies you. You can always decide to not give us information by choosing to not use a specific service. If you are registering to advertise or submit offers on the Site we may require some additional financial information. We use your financial information, including credit card information to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services. We do not collect your credit card information. We automatically collect the URL you came from, the URL you next go to, your computer browser information, and your computer IP address. We use cookies on certain pages of the Site to guide you through our web page flow. Cookies help us with information that is targeted to your interests. You can anytime disable cookies, although in that case you may not be able to use certain services on the Site. We do not control the use of cookies of third parties, as you may encounter cookies placed by third parties (For example if you click on a web page link of a tutor). If you choose to submit offers, post requests or advertise yourself on the Site, we collect information about your offering, posting and advertising behavior. We also collect other users' feedback comments about you. Your personal correspondence to us (emails, letters) or other users' correspondence about your activity on the Site is collected into an individual designated file.
 
Use of your Personal Information
WeGotGuru.com uses information about your computer hardware and software to operate the WeGotGuru.com Web site.  WeGotGuru.com does not sell, rent or lease your personally identifiable information to third parties. In addition to the practices described above, the WeGotGuru.com Web Site will disclose your personally identifiable information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WeGotGuru.com ; (b) protect or defend the rights, system, network or property of WeGotGuru.com ; (c) protect the personal safety of users of the WeGotGuru.com, or the public; or (d) prevent a crime or protect national security. Our treatment of personal information varies for each of our Expert Advice Service and Business Solutions Service.
 
Expert Advice Service: 
The main purpose of the WeGotGuru.com is to provide a platform for consumers/clients ("Members") to obtain advice from registered live expert advisors ("Experts") via our online chat service. 
 
Business Solutions Service: 
Our Business Solutions Service provides our business customers ("Business Customers") with live chat technology that facilitates real-time sales and customer service for companies doing business on the Internet. As an Application Service Provider (ASP), we collect information from consumers ("Business Solutions End-Consumers") on behalf of our Business Customers. We also collect information on our own website if you log directly on to WeGotGuru.com (our "Site") and chat with a WeGotGuru.com support representative ("WeGotGuru.com Support User"). Our methods for collection and use of information vary depending on whether you are a WeGotGuru.com Support User or access our service as a Business Solutions End-Consumer. 
 
Updating and Correcting Information
You may change any of your Personally Identifiable Information by logging into your account profile, or by sending us an email at: contactus@wegotguru.com.  Please indicate your name, address and email address, and what information you would like to update when you contact us.
You agree to maintain accurate contact information and to promptly update your Personally Identifiable Information if it changes.  You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Site. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information. You can always choose not to provide information, although it may be required to engage in a certain activity on the Site.
 
Security
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Site through a password and your email address. We recommend that you do not share your password with anyone. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100 % secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies that do the same, we cannot guarantee the security of any information transmitted to or from the Site, and are not responsible for the actions of any third parties that may receive any such information.
 
 
Contact Information
 
WeGotGuru.com welcomes your comments regarding this Privacy Statement. If you believe that WeGotGuru.com has not adhered to, or if you have any questions regarding, this Privacy Statement, please contact us  at contactus@wegotguru.com.

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